Privacy Policy

The following sets forth the Privacy Policy for the HemaX Cloud, HemaX Adventurer, HemaX CamperX and associated technologies for HemaX Digital Pty Ltd and (Hema Maps Pty Ltd direct partner)

HemaX Cloud is committed to providing you with the best possible customer experience. HemaX Cloud is bound by the Privacy Act 1988 (Crh) of Australia, which sets out a number of principles concerning the privacy of individuals. You can visit the Privacy Office of Australia at

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to personal account features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, email addresses and address details. Location data from our mobile app usage is collected and stored within your own specific HemaX account and devices. You can control what is collected or turned off completely from within the apps and your associated HemaX profile. Our Mobile apps provide background track recording and location tracking using the device GPS as core functions that a user can activate. These services can be easily configured per user based on your own preferences. The HemaX Cloud can provide location tracking based on your web browser if it is available and requested by the end user.

At no time is location data stored or shared with third parties and is kept within your own profiles.

Sharing of your personal information

We never share your information with other companies to provide services on our behalf. Our Gateway processing (credit cards) are provided in real-time only with details for transaction purposes. HemaX Cloud takes all reasonable steps to ensure the protection of your personal information that we may store on your behalf.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

HemaX Cloud reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You will be required to put your request in writing for security reasons.

HemaX Cloud Security

The following security guidelines are designed to ensure that data, personal information and resources are kept secure whilst being stored or transmitted through the HemaX Cloud.

  • HemaX Cloud takes reasonable steps to ensure the information uploaded and stored is kept secure, however ultimately it is the user responsibility to ensure the information is stored in a safe and secure manner. HemaX Cloud provides tools and utilities to help provide additional security around the use of the site and information.

  • HemaX Cloud uses 128 bit and 256 bit (where available) encryption. Additional technologies such as database encryption, secure cloud storage and permision control has been implemented to protect user's information.

  • HemaX Cloud regularly reviews security and encryption technologies and updates the site and technologies if possible. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure.

Advertising & Tracking

HemaX Cloud uses Google Adwords, and Analytics to deliver our online advertising and tracking solutions. Google is seen as the world leader in these technologies.

We may collect and use your browser type, cookie information, date and time you visit, performance details and typical access profiles. When you access the HemaX Cloud services (Mobile and Web) you grant HemaX the right to collect and display this information to you as required.

By using the HemaX Cloud service you acknolwedge receipt and understand these conditions. If you require further information on our security policy please contact our support team at

Contacting us

Hemax Cloud welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by email below.